With the release of myPhonak version 6.1, we no longer support legacy versions of the app. While the app may have a different look and feel, it has the same functionality as the previous version.
We apologise if there is any inconvenience caused by this change. Rest assured that we are actively looking into the feedback that we receive and are working on resolving any topics to ensure a seamless customer experience as fast as possible.
If you notice any other bugs, please feel free to let us know. It is very helpful if you are able to provide:
Screenshot of the error/bug
Phone model (and firmware)
Troubleshooting already done
Thank you for your patience,
The Phonak Team